Kristal Streams

Accessibility Statement

Kristal Streams is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA criteria. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Keyboard Navigation

Full keyboard navigation support for users who cannot use a mouse. Navigate using Tab, Enter, and arrow keys.

Audio Controls

Customizable volume controls and audio settings. Support for screen readers and audio descriptions.

Text Readability

High contrast text with adjustable font sizes. Clear, readable fonts and proper text spacing.

Screen Reader Support

Compatible with popular screen readers including JAWS, NVDA, and VoiceOver.

Focus Indicators

Clear visual focus indicators for keyboard navigation to show which element is currently selected.

Color Contrast

WCAG AA compliant color contrast ratios for better visibility and readability.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Kristal Streams is partially conformant with WCAG 2.1 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Supported Technologies

Our platform is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Keyboard-only navigation
  • Voice recognition software
  • Screen magnification software
  • Browser zoom functionality

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are currently working to address:

  • Some third-party video content may not have captions or audio descriptions
  • Live streaming content may have limited accessibility features
  • Some legacy content may not meet current accessibility standards

We are actively working to resolve these issues and improve accessibility across our entire platform.

Feedback and Contact

We welcome your feedback on the accessibility of Kristal Streams. Please let us know if you encounter accessibility barriers:

  • Phone: +1 (800) 574-7825
  • Email: support@kristalstreams.com
  • Postal Address: Kristal Streams Support, 123 Streaming Way, Los Angeles, CA 90001

We try to respond to accessibility feedback within 5 business days.

Technical Specifications

Accessibility of Kristal Streams relies on the following technologies:

  • HTML5
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS3
  • JavaScript

Assessment Approach

Kristal Streams assessed the accessibility of our platform by the following approaches:

  • Self-evaluation using automated testing tools
  • Manual testing with assistive technologies
  • User testing with people who have disabilities
  • Regular accessibility audits by third-party experts

Continuous Improvement

This accessibility statement was last updated on February 26, 2026. We review and update our accessibility efforts regularly to ensure we continue to meet the needs of all our users.

If you have specific questions or concerns about accessibility, please visit our Support Center or contact our support team.

We are proud to demonstrate our ongoing commitment to accessibility and inclusion for all users.