Privacy Policy

Introduction

At Kristal Streams, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service. Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.

Information We Collect

Personal Information

  • Email address
  • Full name
  • Billing information
  • Account preferences
  • Viewing history

Usage Information

  • Device information (type, model, operating system)
  • IP address
  • Browser type
  • Viewing preferences and habits
  • Time spent watching content
  • Search queries

How We Use Your Information

  • To provide and maintain our service
  • To process your payments and subscriptions
  • To personalize your streaming experience
  • To communicate with you about service updates
  • To prevent fraud and abuse
  • To comply with legal obligations
  • To improve our service based on usage patterns

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in operating our platform
  • To comply with legal requirements
  • To protect our rights and safety
  • With your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent
  • Data portability

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact our support team or email us at privacy@kristalstreams.com

Last updated: 6/3/2026