Privacy Policy
Introduction
At Kristal Streams, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service. Please read this privacy policy carefully. By using our service, you consent to the practices described in this policy.
Information We Collect
Personal Information
- Email address
- Full name
- Billing information
- Account preferences
- Viewing history
Usage Information
- Device information (type, model, operating system)
- IP address
- Browser type
- Viewing preferences and habits
- Time spent watching content
- Search queries
How We Use Your Information
- To provide and maintain our service
- To process your payments and subscriptions
- To personalize your streaming experience
- To communicate with you about service updates
- To prevent fraud and abuse
- To comply with legal obligations
- To improve our service based on usage patterns
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our platform
- To comply with legal requirements
- To protect our rights and safety
- With your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Your Rights
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent
- Data portability
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact our support team or email us at privacy@kristalstreams.com