Cookie Policy
About This Policy
This Cookie Policy explains how Kristal Streams uses cookies and similar technologies to provide, improve, and protect our services. By using our website and services, you consent to our use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
Cookies make your browsing experience more efficient and can help us provide you with a more personalized experience. They also help us understand how our website is being used so we can improve it.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication and login status
- Security and fraud prevention
- Load balancing and performance
- Basic website functionality
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page load times and performance metrics
- Error tracking and debugging
- Usage statistics and analytics
- A/B testing and optimization
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Language and region preferences
- Video quality settings
- Theme and display preferences
- Recently viewed content
Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests.
- Targeted advertising
- Social media integration
- Marketing campaign tracking
- Cross-site behavioral tracking
Third-Party Cookies
We may also use third-party cookies from trusted partners to enhance your experience:
Analytics Services
- Google Analytics
- Hotjar (user behavior)
- Mixpanel (event tracking)
Support Services
- Customer support chat
- Help desk systems
- Feedback collection
Payment Processing
- Stripe payment processing
- PayPal integration
- Fraud prevention
Content Delivery
- CDN optimization
- Video streaming
- Image optimization
Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings. Here's how to manage cookies in popular browsers:
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the full website experience
- Reject non-essential cookies while keeping essential ones
- Customize your preferences for different cookie categories
- Change your preferences at any time through our cookie settings
Impact of Disabling Cookies
Essential Cookies
Cannot be disabled as they are necessary for basic website functionality.
Performance Cookies
Disabling may affect our ability to improve website performance and user experience.
Functional Cookies
May result in loss of personalized features and preferences.
Marketing Cookies
You may see less relevant advertisements and promotional content.
Data Retention
Different types of cookies have different retention periods:
Session Cookies
Deleted when you close your browser session
Persistent Cookies
Remain on your device for a set period (typically 1-24 months)
You can view and delete individual cookies through your browser's developer tools or privacy settings at any time.
Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@kristalstreams.com
- Support: support@kristalstreams.com
- Phone: 1-800-KRISTAL (1-800-574-7825)
- Address: Kristal Streams Privacy Team, [Your Address]
Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Last Updated: 6/1/2026
Effective Date: 6/1/2026