Status History

Complete history of incidents, maintenance, and service updates.

Filter History

Playback Issues on Fire TV

Jan 14, 20262:30 PMDuration: 3 hours
Resolved

Some users experienced buffering on Amazon Fire TV devices. Issue was resolved by optimizing streaming protocols.

Infrastructure Upgrade

Jan 11, 20263:00 AMDuration: 3 hours
Resolved

Upgraded streaming servers for improved performance. Added new CDN nodes for faster content delivery globally.

Login Delays During Peak Hours

Jan 13, 202611:45 AMDuration: 2 hours
Resolved

Authentication service experienced high load. Scaled up servers to handle increased traffic.

Channel Loading Errors

Jan 12, 20266:15 PMDuration: 1.5 hours
Resolved

Certain sports channels were not loading properly. Fixed database query optimization issue.

Database Optimization

Jan 5, 20262:00 AMDuration: 2 hours
Resolved

Optimized database queries for faster channel loading and improved search performance across all platforms.

Mobile App Crashes on iOS

Jan 3, 20264:20 PMDuration: 45 minutes
Resolved

iOS app was crashing on launch for some users. Deployed hotfix to resolve compatibility issue.

Security Updates

Dec 28, 20253:30 AMDuration: 1 hour
Resolved

Applied latest security patches and updated SSL certificates for enhanced protection.

4K Streaming Quality Issues

Dec 22, 20258:10 PMDuration: 4 hours
Resolved

4K content was buffering for some users. Increased CDN capacity and optimized delivery.

Understanding Status Events

Incidents

Unexpected issues that affect service availability or performance. We work to resolve these as quickly as possible.

Scheduled Maintenance

Planned updates and improvements to our infrastructure. These are scheduled during off-peak hours when possible.

Resolved

All events in this history are resolved. Check the current status page for any ongoing issues.

Check Current Status

View the current operational status of all Kristal Streams services.